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Terms & Conditions

Please read these Terms of Use (“terms”) carefully. By accessing or using any part or service of TR Prints Ltd you are agreeing to our Terms and Privacy Policy.

Introduction

These terms set out your rights (the consumer), and those of TR Prints Ltd (“we” or “us”) in relation to www.trprints.com (the “site”) and any goods or service offered by TR Prints Ltd. You must take time to read and understand these terms before using our website or any service offered by TR Prints Ltd. By using this website or any product or service offered by TR Prints Ltd you accept that you are entering a contract under with us under these terms. Persons who establish an “account” with TR Prints Ltd or those who use our services without an “account” affirm that they are bound by these terms each time they use or access any service, including this website, provided by TR Prints Ltd.

Accounts and Payment

We will ask you to provide information when you register for a TR Prints Ltd Account. It is your duty to ensure that these details are kept up to date via your account. It is the users responsibility to keep the account secure.

When you place an order for a product and/or service, you will need to supply payment method, such as a credit or debit card and other personal details which will allow us to process your order. We use a third party payment gateway who’s terms can be found here. In the event that you supply or attempt to use an invalid payment method, or if we suspect that you are not entitled to use said payment method, we reserve the right to suspend or terminate your account or usage at any time. One person cannot register more than one account and we reserve the right to suspend or terminate your account at any time.

It is your duty to ensure that your email address and contact information is kept up to date on your account as we may use these details to send you important information regarding your account. Should these details be incorrect or belong to any other person, TR Prints Ltd reserves the right to terminate your account at any time.

Your Images

TR Prints Ltd allows you to upload, and access images through your Account. We provide storage of uploaded images for the users creation of products bearing said images. We do so at no additional cost. We do not currently apply a limit to the volume of images uploaded to our site provided you comply with our reasonable fair use requirements. Fair use requirements would be breached for example with the automated or scripted uploading of images. Very large volumes of images with no intent to purchase any product or service. Should you breach our fair use requirements we may suspend or terminate your account, or cease to provide you with image store on our systems.

We reseve the right to make changes to images which are intended to improve their storage capacity but not detriment any image reproduction quality such as compression, size reduction and downscaling and format conversion. We cannot guarantee the availability, speed of access or reliability of the storage we provide.

If we are notified of a claim or allegation that an image is not within accordance of our contract rules, we may remove said image(s) from our storage system and remove your right to store images on our system and limit, or terminate your account.

We may send you emails which include your images or create examples which would be of interest to you, by uploading any image to our system you consent to us doing so.

We have no liability if your image is lost or corrupted as a result of any cause including human error, software, or hard wear failure.

TR Prints Ltd reserves the right to remove images without prior warning if an image has not been used on any product within the last three months.

User Content and Content Rules

Any file (“it”) uploaded to TR Prints Ltd’ system(s) is treated as User Content. You must not upload, User content if you do not have the right to do so. It is the duty of every user of any TR Prints Ltd Service, including our website that his/her user content does not infringe anyone’s copyright. You must ensure that you either own the copyright in an image or that you are fully licensed to reproduce said file. You cannot infringe any trade mark rights of any person or entity. Contravene any applicable law. Include any detail that is false, inaccurate, misleading, offensive, abusive, threatening or defamatory, or that might cause annoyance, inconvenience or distress to any person. a File cannot contain any computer virus, Trojan, Worm or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of any part of a computer system or TR Prints Ltd’ workflow. It cannot Include any material that breaches any persons privacy including their name, address, phone number except with that persons approval. It Cannot give the impression that it emanates from us. Although we prohibit the uploading of images and/or files of other users content, we are not responsible for such images or user content and you, the user’ should be aware of an image or files usage rights before using, however if you become aware of any such user content being in breach of any of these terms, Contact us immediately.

Use of Images

TR Prints Ltd will never use any uploaded image or file for commercial gain or promotional reasoning. This right will survive any cancellation or termination of account.

Terms of Purchase

A contract is created when a user presses the order confirmation button at the end of the checkout process. By confirming your order you are agreeing to purchase the product you have selected. Once your product has been produced, you will receive a dispatch email.

TR Prints Ltd may reject an order and you will be notified by one of your payment method if you are found to be in breach of any of our Terms, and of our Content rules. Your payment will be returned to you.

You have the right to cancel your contract for the purchase of any non-personalised product providing we are notified within 14 days of dispatch. The product must be returned to us in it’s original packaging, in it’s original condition. You, the consumer, must cover the cost of return postage. We may deduct from the refund amount should the product not be returned in it’s expected condition. The right to cancel a contract and return to us does not apply to any personalised product, however you do have the right to reject an item which is faulty and does not meet it’s original specification. Upon ordering, you do have around 15-30 minutes from the order confirmation page in which to amend your order before production takes place. We recommend contacting us by telephone for the best results.

Closure of Accounts

It is your right to cancel your Account at any time. You may be asked to prove your identity, and if you are the account holder. We have the right to cancel your account if there has been no activity for 24 months. Should your account be terminated due to a break of any part of our terms, you may be prohibited from opening any further accounts.

Privacy

Our Privacy Policy governs all users of any service offered by TR Prints Ltd. By using TR Prints Ltd you agree to the contact of all terms. If you do not agree, cease using TR Prints Ltd immediately.

Additional Services

We will never pass on your details to third parties, and any contact made concerning product will only be from companies with a direct association to TR Prints Ltd. You can opt out of any of these services in your account. If you feel that you have been contacted from a third party via ourselves, contact us immediately.

Our Systems and processes

TR Prints Ltd reserve the right to modify or withdraw any product, service or content at any time. We will never ask you for your password. Do not give this information to any person.

Liability

TR Prints Ltd do not guarantee that our products and services will meet your requirements. We have no obligation to do so. Any information given is as guidance only and you should seek independent advice to discuss suitability of any product or service. TR Prints Ltd is not liable for death or personal injury from the improper use of any product or service, or breach of these terms. TR Prints Ltd, nor any of it’s employees are not liable to you or anyone else whether in contract or otherwise for any loss of revenue, data, business, anticipated savings, profits, opportunity or reputation. TR Prints Ltd, nor any of it’s employees are not liable for any breach of copyright or trade mark infringement. It is the users duty to ensure they have all correct permissions.

Indemnity

You agree to indemnify TR Prints Ltd, and all it’s employees and shareholders against all liabilities, claims and expenses that may arise out of or in connection with any breach of these terms or user content.

Changes to these terms

TR Prints Ltd reserves the right to change these terms without warning. The new terms will replace any other previous terms immediately however may need agreeing to upon your next purchase if you have already done so. If you do not agree to said new terms you should cease using TR Prints Ltd Services immediately.

General

If any part of these Terms is held to be invalid or unenforceable, the remainder shall remain valid and enforceable. Our failure to act with respect to a breach of these Terms by you or others does not waive our right to act with respect to subsequent or similar breaches. The headings to the Clauses are for ease of reference only and do not affect the interpretation or construction of these Terms. A person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of these Terms, provided that this shall not affect any right or remedy of a third party which exists or is available apart from that Act.

Law

These Terms, the Services and each order and purchase of a Product shall be governed by English law. You and we each submit to the non-exclusive jurisdiction of the English courts in relation to disputes arising in connection with these Terms, the Services and any order for or purchase of a Product.

Keeping these Terms

We don't separately file the Terms entered into by Users when they register for TR Prints Ltd. You can access them at here. Please make a durable copy of these Terms by printing and/or saving a downloaded copy on your own computer. They are offered in English only.

Contact

TR Prints Ltd is a company registered in England and Wales. Registration number: 09264198. Our Registered office is 36 George Street, Tamworth, Staffordshire, B79 7LJ. You can contact us by post at said address.

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